Trouble logging in?

If all you get to see is a blank grey box when you try to log-in to the chatroom, it means that your Internet browser is not 'Java' enabled.

How do I fix it?

For MS Internet Explorer

Internet Explorer 3

1. Choose View from the Menu bar, then Options.
2. Select the Security tab
3. Tick the boxes called Enable Java programs and Run ActiveX scripts then OK

Internet Explorer 4, 5 and 6

1. Choose Tools from the Menu bar, then Internet options.
2. Select the Security tab then the Custom Level button
3. In the dialogue box scroll down to the Scripting section, Active Scripting sub-section and select Enable (click in the radio button)
4. Then in the dialogue box scroll down to the Microsoft VM section, Java Permissions and select either High security, Medium Security or Low Security.
5. Select OK in each dialogue box.

Netscape

Netscape Navigator 3.xx

1. Choose Options from the menu bar, then Network preferences
2. Select the Languages tab
3. Tick the boxes called Enable Java and Enable JavaScript then OK

Netscape Navigator 4 and 6

1. Choose Edit from the menu bar, then Preferences
2. Select Category: Advanced
3. Tick the boxes called Enable Java and Enable JavaScript then OK

AOL

Recent versions should work... but if it doesn't, open MS Internet Explorer (which comes with your computer) when connected to AOL and use that. If that doesn't work, then proceed as above.

Browser Cache

You may also need to empty your browser's cache Click HERE for instructions for your browser.  Remember to shut down all instances of your web browser after emptying the cache (temporary internet files).

Still no good?

Most Internet Browsers do not come with Java installed. You will need to download the add on from HERE

Still got problems

Haven't we all?

E-mail us: HERE